Cooley Hair Center
Hair replacement service
10660 Park Rd Suite 4200, Charlotte, NC 28210
Hair replacement service
Comprehensive hair replacement solutions including surgical and non-surgical options to restore natural hair appearance.
Hair transplantation clinic
Specialized medical facility offering advanced hair transplant procedures using FUE, FUT, and latest transplantation techniques.
Location
📍 10660 Park Rd Suite 4200, Charlotte, NC 28210
Open in Google MapsReviews & Ratings
John
Dr Cooley and his staff are awesome at what they do
Ross E
I’ve had 4 procedures with Dr Cooley. 2012, 2016, 2019 and 2022. My hairline is so natural and soft and nobody knows that I’ve had a hair transplant (Or 4 lol). Dr. Cooley is worth every dollar and I want to say thank you for giving me such a natural looking head of hair that still looks great after all these years
Dylan BonbermanLocal Guide
My procedure went very well and the staff, including Dr. Cooley were very accommodating and compassionate.
Tyler Condensa
Alex B.
Had a consultation with Cooley Hair Center a couple of years ago and recently reached back out to try and schedule a transplant as I'm ready to move forward. After leaving a voicemail, sending several emails, and calling in several times (and them never following back up with me like they said they would), they finally said I'd have to do another consultation and would have to pay a fee for it. I've had consultations with other practices recently and my graft count has stayed the same since my first meeting with the Cooley team, and I said I'd be happy to provide them with that information or any new pictures they need which is all I had to provide them with for my first consult. I also asked that if I was forced to do another consultation if they could work with me on the fee given I'd already done one, or if we could apply the fee towards the procedure itself. After not getting back to me for weeks, they said they weren't willing to do anything about the fee and when I told them I was a bit taken aback they weren't willing to work with me at all on a solution, Teresa hung up on me. Cooley could be a great surgeon, but horrible customer service experience and unfortunately will be forced to find another practice.
We welcome your feedback and consider it an opportunity to clarify one of our policies regarding consultations. Unfortunately any assessment we give is only valid for a maximum of one year. This is due to changing conditions and variables that usually compound enough by one year after a consultation to where it is no longer relevant to your current hair loss situation. This is standard with a lot of clinics, and in a lot of medical specialities other than hair restoration. And because assessments can vary from one clinic to another, rather, they usually do vary, we cannot assume that an assessment stating that there is no continuation of loss is something we’d agree with. By taking this position, we greatly reduce the issue of the patient being surprised that more grafts are needed (and more cost as a consequence) so expectations are more realistic and patient costs are ultimately more in check. In addition, if the last consultation with us was indeed “a couple of years ago” we may have alternatives or new approaches to your specific case that would also potentially alter your previous surgical assessment.
tyler armstrong
Recently had my 2nd FUT procedure preformed by Dr. Cooley and team and am again pleased by their professionalism and work. Dr. Cooley is knowledgeable in all current procedures of hair restoration (FUT,FUE, PRP, and medicine) and will recommend which method will be best as each case is different. I highly recommend them for natural looking results.
Brent FinnellLocal Guide
$150 consultation fee with one person or $300 consultation fee with Doctor Cooley. It does not go toward your procedure if you move forward. If I’m spending $10k-$20k you would think at least the fee would be credited. No thanks, going with a more professional practice that isn’t a money grab.