Hair replacement service
Comprehensive hair replacement solutions including surgical and non-surgical options to restore natural hair appearance.
Location
📍 1423 W Main St, Richmond, VA 23220, United States
Open in Google MapsReviews & Ratings
Lenin Alvarez
Every time I get my hair cut by Charles it looks amazing the patience and enthusiasm he works with to make me get exactly what I’m looking for is great. The place is a very good vibe and the convince of bringing my dog is a +
stephanie sullivanLocal Guide
I discovered Hair a few years ago, thank goodness!! A friend of mine’s hair was looking amazing and I asked her who she sees - best thing I ever did. A few months later another friend asked who was doing MY hair and now she comes here too!! Hair is also more than just a salon, it has a wonderful, warm vibe to it. I bring my mom in, she has Alzheimer’s and it’s one of the few places she feels comfortable going to. They treat her like a princess when she comes in, like we are family. So I now have amazing hair AND new friends to cherish.
Faith Bauman
I have gotten my hair done once here and they did a good job, however I had an appointment scheduled today and they never called to cancel. I went to the salon, waited outside for 15 minutes, but nothing. No one ever called to tell me the appointment was cancelled, no one answered the phone when i called, and no one was in the salon. And the time that i did get my hair done with them the stylist was late. Overall, not my favorite place. Very unprofessional to no call no show on clients. They also didn’t post on their social media or anything saying they were closed, so I had no idea.
Hi Faith, I'm not sure what happened that morning? were you at the correct salon? Both Charles & Katelyn were there the morning of your appointment, I'm not sure why the door would be locked & lights off. I am sorry you had a bad experience with us. And wish you only the best. Crys Auerbach HAIR
Kathy Aloisio
I just spent 1300.00 on extentions and color. I had to rearrange my appointment on 2 occasions called in advance. I have called 2 times left vm to get back on schedule. 2 weeks now still no return call, reach out via text as well. Charles is excellent, I am so disappointed and offended. I spent alot of money at this salon. A call would say alot about professionalism especially running a business.
Kathy. You missed 29 appts since September 21.2018. I spoke with you many many times about how many appts you were missing.You blamed your work schedule. I fired you as a client after you missed the first 25 visits. Then after a few months, you begged us to take you back. I know you remember all the conversations we had about you not showing up for your appts or canceling the day of! We have always had a cancellation policy of 48 hrs. We send you a confirmation text 48 hrs before your visit. and you still didn't call us in time to fill any of your missed appts. The 29 appointments you missed, cost us exactly $7,770 in lost sales. I brought you back last year and you still missed 3 out of the 4 appointments you booked with Charles. You did spend $1300 on hew hair extensions November 2024, but you missed your last 3 bookings. Charles is usually booked 6 weeks - 3 months in advance and there is a waiting list for him. I am sorry our professional relationship didn't work out. We only wish you the best at your new salon. Crys Auerbach HAIR
Meaghan Callahan
katelyn has been the only person i let touch my head for 2 years now. like literally no one can buss down my hair like her
Eve Walker
I cannot recommend this salon enough! I've never left a salon chair absolutely loving my haircut until I came here to see Katelyn. My haircuts and color grow out beautifully, and she's just a lovely person. I genuinely look forward to my appointments here, knowing that I will leave loving my hair and feeling great. Thank you!
Stuart Tuck
Kate’s a great stylist!! Great atmosphere, dogs are def a bonus