Hair replacement service
Comprehensive hair replacement solutions including surgical and non-surgical options to restore natural hair appearance.
Laser hair removal service
Advanced laser treatments for unwanted hair removal and hair line refinement to complement hair restoration procedures.
Location
📍 434 N Trade St #104a, Matthews, NC 28105
Open in Google MapsReviews & Ratings
Erika Monet
I was greeted by the most warm, welcoming smile as I arrived. Essence was incredibly patient and thorough in explaining options and procedures. She’s a compassionate soul and very professional. This was my first experience with injectables and I will be back in a few weeks for more! ~ Sending friends!
Erik Osborne
Essence and Dr. Patel are rockstars! Always such a great experience at Elysian.
Vivian Pantelakos
Love this medspa! Great support for their patients!
Olivia Cocchiola
As someone who loves their skin to glow and forehead to barely move, I love Elysian! Essence is so knowledgeable about what will naturally enhance my face & makes great suggestions when I throw my crazy ideas at her. I could not recommend more!
Yin CasLocal Guide
I began my laser sessions at this spa with a good experience — everyone was friendly and professional at first. Unfortunately, during one of the later sessions, I suffered a burn in a very sensitive area that left a scar. While I understand that adverse reactions can occasionally happen, what truly disappointed me was how the situation was handled afterward. I reached out not to place blame, but simply to share what had happened and help prevent it from happening again. However, the response I received felt more defensive than supportive, and follow-up communication was inconsistent. I genuinely tried to give them another chance, but after I expressed interest in rescheduling once I had healed, no one followed up — which made me feel even more uncomfortable about returning. In the end, it also became clear that only one person was communicating with me. This created a sense of imbalance and lack of transparency that added to my discomfort. I ultimately decided to cancel the remaining sessions. I hope this feedback encourages the team to improve both their communication and consistency in client care And I hope it helps others make informed decisions because not everyone who treats you there has the same level of experience or approach. Laser is a sensitive, personal treatment, and clients deserve to feel safe, heard, and respected every step of the way.
We are very sorry that your experience with us did not live up to the high standards of quality and safety we are known and strive for. One of our team members has reached out to you directly and we hope to speak to you soon to make things right for you.
Angela Murray
If you want to feel pampered and special, this is the place to be! Dr. Patel and staff are caring, knowledgeable and ready to help. The treatments are affordable, but more importantly, extremely effective!! From hair removal to hair restoration and everything in between, you cannot find a better MedSpa! Here is my advice, Say Yes to everything with EXOSOMES!!
Adrienne Wilson Adrienne
I had my first ever experience with Botox and Essence made me feel like I was in good hands the entire time!! I didn’t know what to expect but I left feeling super great!! I would highly recommend Essence if you visit!!! I absolutely love the results and will be back!!! 10/10!