Follicular Unit Extraction (FUE)
Hair Loss Prevention Programs
Location
📍 50 W Big Beaver Rd Suite 620, Troy, MI 48084
Open in Google MapsReviews & Ratings
Ahmed Albaneh
I entered into a 12-month contract with this business for hair treatment services, of which I only utilized 2–3 sessions. Due to unforeseen circumstances, I was out of the country for an extended period. At no point was I adequately informed that the remaining sessions would expire or that failure to use the services within a set timeframe would result in full charges. To my surprise, my account was later sent to a debt collection agency for the amount of $6,346, despite the majority of the contracted services never being rendered. I received no prior warning or reasonable opportunity to resolve the matter before collection action was initiated. This practice may constitute a violation of Unfair and Deceptive Acts and Practices (UDAP) laws, which protect consumers from being charged for services not provided or for misleading contract terms. I believe this to be an exploitative and unethical approach to business. I strongly caution others to carefully review any agreements with this company and ensure they receive all terms in writing. Based on my experience, I cannot recommend this business.
Hi, Ahmed! We want to express our sincerest apologies for the experience you had with our business. We would like to make things right and ensure your satisfaction. Please contact us directly at 800-705-HAIR so that we can discuss your concerns in more detail and find a suitable resolution.
Anaija McCormick
She was amazing, gentle, and offered me great advice to improve my natural hair☺️🤍the best hair salon I’ve ever been in
Hi, Anaija! Thank you for the amazing review! We always strive to provide exceptional service and are thrilled that you had a positive experience.
Vicky Reddy
Worst service , no response please don’t get fool by being a member with this.
Hi, Vicky! We want to express our sincerest apologies for the experience you had with our business. We would like to make things right and ensure your satisfaction. Please contact us directly at 800-705-HAIR so that we can discuss your concerns in more detail and find a suitable resolution.
Sammie J
I was a customer of the club in the past. I would not take my DOG there for a hair job.
Hi, Sammie! We want to express our sincerest apologies for the experience you had with our business. We would like to make things right and ensure your satisfaction. Please contact us directly at 800-705-HAIR so that we can discuss your concerns in more detail and find a suitable resolution.
Randolph Hardy
She was a wonderful, delightful, professional person, tentative, and very meticulous about her work. It was a pleasure getting my hair done by her.
Hi, Randolph! Thank you for the amazing review! We always strive to provide exceptional service and are thrilled that you had a positive experience.
LaSandra Reed
I Love My hair‼️ I think this is the best thing in my life next to my marriage, and having my two wonderful children. My hair has made me feel so beautiful, and fabulous. I thank my stylist Kellie for getting to know me personally, which allows Kellie to style my hair as she knows my personality. I love The Hair Club‼️ Thank you all for being so professional, and kind to me always, for the past 10 yrs.
Hi LaSandra, I am glad that you love your hair! I feel the same way. I became a client 20 years ago and I remember how amazing it felt to get my hair back. Hair Club changed my life! Thanks for being part of our Hair Club family. : ) Chase / Hair Club corporate office
Jorge Lopez-Arellano
Tammy does wonderful, that’s my spouse’s stylist he is so happy with her. She is always so nice
Hi, Jorge! Thank you! Our stylists strive to provide the best possible service. We’re happy to hear they exceeded your expectations. We’ll see you again soon!