Hair replacement service
Comprehensive hair replacement solutions including surgical and non-surgical options to restore natural hair appearance.
Hair transplantation clinic
Specialized medical facility offering advanced hair transplant procedures using FUE, FUT, and latest transplantation techniques.
Location
📍 1 Long Wharf Dr Suite 229, New Haven, CT 06511
Open in Google MapsReviews & Ratings
Robb O'DafferLocal Guide
I went in on Friday to see what options there were for me because I am loosing hair. I just moved here. I had a nice woman take photos of my head with microscopes. She said I would get a video call explaining my pics and help me. I had to wait a long time for a man who came on the video call, called me the wrong name and rude about my hair. Man on call said he wears fake hair. I said I didn't want fake hair. He said Hair club is only fake hair, and sorry I wasted my time and hung up! The man's name starts with a G but call was so short I didn't catch it. I came to Hair Club because website said lots of options available. Never talked about my hair photos. I have family who goes to Hair Club so all money saved up for this and ready. Man was rude, mean, and embarrassed me. Whole call lasted 5 minutes. He would not let me ask any questions. I don't want any further contact from HAIR CLUB. When you make people feel bad and your business is to make them feel better you need to do better! Will not be sending friends and family bulldozed.
Hi, Robb! We want to express our sincerest apologies for the experience you had with our business. We would like to make things right and ensure your satisfaction. Please contact us directly at 800-705-HAIR so that we can discuss your concerns in more detail and find a suitable resolution.
Ayana JohnsonLocal Guide
I am seeing some improvement with my hair. I’ve been a HairClub member about 2 months now. My service provider Nicole is the best! She is very gentle and nurturing with my hair! 😊 Stiff customer service on the phone when trying to schedule an appointment. After the first few sessions they switch you from a 2x a month appointment to once a month (which was not explained up front). For the price I signed a contract for which was about $4000 for one year, I definitely feel I should be able to get served twice a month. It’s not like I’m getting my hair styled (twists, braids, etc). Idk if I will renew next year yet but I’m glad to know some of my hair is coming back in an area that was once completely bald. I will update in a few months…
Hi, Ayana! We appreciate your feedback! Your satisfaction is important to us, and we're sorry if we didn't fully meet your expectations. If there's anything specific that you believe we can do to improve and provide an even better experience, please let us know. We value your feedback and appreciate your support.
Santiago Laracuente
I was a client of theirs for six months and I only went in search of a natural hair regrowth treatment but it was expensive and it also sounded like it was not efficient, but they still convinced me and I accepted it. The cost was: $3,504.23 for one year and I paid $273.11 per month (something like that), but after 6 months I had to cancel the treatment because I wasn't seeing any results. And I understood that all the treatment of pills, shampoo, conditioner and other solutions was just a scam, although they had also told me that if that treatment solution did not work that I should not worry because I was not going to lose all the money because I could get a discount when I get a hair implant treatment that is much better. Then I realized that I was actually paying for a discount for a hair implant that I really didn't want and not just for natural hair regrowth treatment.
Marie Louissaint
Bad experience I ever had. I went there for a consultation, and they made me sign for a $5000 loan, not for a hair replacement for a wig, one year later no service and I am still paying for a loan I don't receive any service for. I don't recommend this business to anyone. If you need a place go somewhere else.
Onel Toussaint
Bad place to go, it’s hard because I cannot give them a zero instead of 1 stars. They took $5000 for a fake hair. they are lying on everything. I need my money back bad experience ever.
cheryle tysonLocal Guide
My company clean the place Monday Wednesday Thursday and Friday evening.
We hear your company does a good job. Thank you for that!
Gaby Green MarleyLocal Guide
Muy amables iré el sábado a ver q tal me va
Translated: Very kind, I'll go on Saturday to see how it goes.
Gracias, Gaby