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Location
📍 88 Goldhawk Rd, London W12 8HD, United Kingdom
Open in Google MapsReviews & Ratings
Latoya Gerber
Had an amazing hair experience two years ago , beautiful microlinks , healthy hair. Loved the whole process, did a big chop a year after and reverted to my natural hair to try something new but couldn’t keep up with natural hair maintenance so decided to come to house of hair for a virgin relaxer. Told the stylist I would like to retain some texture as I don’t like my hair bone straight, this had been achieved at a prior appointment with a top hairstylist years back in london so I knew it was attainable, relaxer was put on and removed at the right time , felt no discomfort, appointment was going well. Time to style , I repeated I don’t like my hair styled bone straight as to avoid heat , she got an attitude with me and said she won’t use that much heat but it wouldn’t look nice blow dried with heat protectant as I wanted. She quoted her experience and I agreed with it being straightened but pleaded with her to only do one pass as my hair was freshly relaxed and I have very fine hair so it’s prone to heat damage. She set up her camera for “content” (which I agreed to earlier on) and proceeded to do several passes on each section even when I was visibly flinching and protesting. I was completely ignored and multiple passes were again made so she could get “the perfect shot” so her “haters on the gram” couldn’t see any imperfections. Freshly relaxed hair , 8 -12 passes of a straighter on each section even with heat protectant is excessive but when I protested even further she completely ignored and told me she had been doing hair for 15 years. I said nothing at the time because I trusted her experience that it would be ok but after the first wash my hair started falling out, I blamed myself for leaving my hair out, after multiple treatments , very loose protective styling my hair is still breaking off and falling off 6 months later it’s extremely heat damaged and I haven’t used any heat since then .I think I may need to do a big chop all over again. I think House of Hair have amazing stylists but this new wave of focusing on content creation and ignoring the needs of the client is horrible.
Oh my gosh Latoya I’m so sorry to hear of this review are you able to give me a call on the salon phone so we can discuss. I’d also like to know who the stylist was so that is can be discussed with them direct and the team so everyone can learn from it. Thank you
Mariam KhabouchayLocal Guide
I came in on time was seen more or less right away, receptionist is was friendly. I booked Grace today to do my relaxer retouch and my needs and preferences were a little different to most in regards to how I wanted it to end up looking. Grace did an amazing job. She's extra cautious and careful, isn't hard handed and she explains everything and is super friendly. I have been waiting a long time to come to this salon from abroad. I wear Hijab she even covered me with a separator incase any men come in. Defo will be back. Loved this place. Very calm place and everyone is very approachable and professional.
Jadey
drove 1.5 hours for my appointment. i arrived half hour early and Ayanda got started early on my hair which was nice. had texture release and a trim from Grace. My hair never looked so healthy thank you Grace and that was the highlight of my appointment for me. I had 16’’flat strands and they worked really hard to color match for me and dye the hair . Ayanda and Grace started my flat strands and then it was finished by Jazzy. Due to all the hair coloring of course it got dry but then yaz trimmed it and face framed it, and it was much nicer feel!! I got there at 10:30am and left just after 6pm, was a long day but great experience. Was offered drinks and snacks multiple times.I bought a satin bonnet and a hairbrush and also a heat protector before leaving, sleep was not all that comfortable but i’m sure will get better. will definetly come back xx
Hi Hun oh I’m sorry happy the ladies were able to resolve the colour for you they are such a lovely team. Hopefully next visit will be much faster as we would not have to do the colour match until you need fresh hair again. Was so lovely meeting you see you again soon xx
Abdulrahman Ademuyiwa
It's a scam , DO NOT order from here
Leigh redfernLocal Guide
I went from welwyn garden City to St albans to house of hair omg I've never felt so comfortable and the young lady was an amazing hairdresser thank you so much 😌
Lynette Carrington
Today was my first visit to House Of Hair and what a breath of fresh air! A nice clean environment with friendly, professional staff with cups of tea and snacks on offer. This is the kind of professional environment I appreciate, which I haven't found before now. I had mucked up the booking process and added a last minute colour on arrival, but the staff were friendly and helpful and didnt seem put out by my unmananagability. My daughter and I both left feeling a million dollars, both of us had the silk press, and I will certainly be back soon!
Good morning thank you for such a lovely reviews I will pass it on to the salon team. Appreciate the love xx see you soon
Maria Mylona
They are an amazing hair saloon and team. Because of their work I gained back my confidence. Adiam’s patience, meticulous work and her manager’s guidance are super. Yasmin is one of the best and most patient hair stylist. She has been amazing with me. I would recommend to anyone their hair systems to feel better again and boost their looks and self-love.