Wig shop
High-quality wigs, hairpieces, and hair systems for temporary or permanent hair loss solutions.
Hair replacement service
Comprehensive hair replacement solutions including surgical and non-surgical options to restore natural hair appearance.
Location
📍 804 Salem Woods Dr Suite 101, Raleigh, NC 27615
Open in Google MapsReviews & Ratings
Barbara Rivers
Thank you, Barbara for the review. We appreciate your support
Shirley Patterson
Five stars does not begin to reflect how great the services are that I've received from the Invisilace Hair Spa in Raleigh, N.C. First of all the owner, Gail Bernardo, is a very sincere, honest and caring person. She listens carefully to what your needs and desires are and makes absolutely certain that you have a clear understanding of how Invisilace Hair Installments can meet your specific hair loss requirements. Her patience in explaining the different hair replacement techniques goes way beyond expectations. As a matter of fact, Gail and her staff have exceeded ALL of my expectations. Their salon skills, attentiveness, friendliness and dedication to providing quality customer service goes beyond the scale so here is my vote for 10+ stars! Shirley Patterson
Shirley, thank you so much for your kind words. I am so happy that you are satisfied with not only your hair unit, but your service as well. We love what we do at InvisiLace and strive hard to ensure our customers are Happy!
Brenda Bethea
This establishment is very professional. Gail is really a good person to work with. If not mistaken I have been a client of hers now for right at two years.
Thank you, Brenda for the 5 star review. I do appreciate you. Feeling pretty is priceless!.
Shelia Uzoma
Gail goes above and beyond to make her clients happy. I always leave feeling beautiful and confident. I love this place!
Thank you, Sheila for your 5 star review. I remind my clients that “feeling pretty is priceless” and when you leave my establishment, it has my name on it so I’m always going the extra mile to make sure that my clients are completely satisfied.
Paye Gbiatene
Invisilace hair is my best place . She does make me look good ❤️love it
Thank you we appreciate you loving our product and our service it’s always a pleasure to see you
brenda henryLocal Guide
I love Invisilace Hair Spa. Gail is very detailed oriented and really cares about your hair and customer satisfaction. I would recommend this business to everyone looking for great hair products (wigs, weaves, and so much more) and friendly/caring staff.
Brenda, thank you for your review. I am happy that we were able to assist you with great product and outstanding customer service. We love what we do.
Honest GuyLocal Guide
One star is a generous review for the service we received. The owner was 20 minutes late on the day of the 2nd appointment and she later admitted that she did not even have record of the appointment she made with us in person. The owner was nice and courteous until she received payment. We ordered a "custom hair unit" that came with unbleached knots and a lace so visible that it was detectable at a distance. We informed her that our daughter was an athlete and that the hair unit would have to endure high school volleyball. She initially stated that would not be a problem once I install it...you may only have to touch it up once or twice a month. The lace/wig began lifting on the first night and we did express this to her that very same day. She asked us to come back in and we did. She reattached the hair unit and it became loose that very evening. We attempted to contact her thereafter and she "ghosted" us for 24 hours. We then inquired about returning the hair unit and she replied with " You must be kidding?". It is difficult to image that someone would take advantage of a teenaged alopecia patient, but the owner of this location certainly did....and with an attitude on top of that. I would employ the reader of this review to check with other establishments in the area. We have spoken with 2 other locations who state they have money guarantee policies, and they will gladly accept a return for any wig or hair unit that is not satisfactory. The cornerstone of a small business is customer service and care for your patrons. Some folks are only out for your money and they will gladly take advantage of one's medical condition and lack of knowledge. I should have spent more time researching wigs and hair units. I would have spotted the "shade" before losing 558$ and hours of time. We now have a true professional that we are working with who was appalled at our experience. To put it in the words of 2 other reputable locations in Raleigh...."that is not the way we do business...we put our customer first". I have no doubt the owner will respond with falsehoods and mistruths...that appears to be the moda operandi. Please educate yourself if you are new to hair units/wigs, call around, make deposit free consultations, and follow your gut. Your experience does not have to be like ours. UPDATE: Since posting this review, we have received negative text messages questioning our mental stability? Lashing out at us is just another demonstration of the owner's lack of professionalism and class.
Look very close at the wig it has been removed and not attached to the client head. I would never let my client leave my salon with their wig looking like that one thing I have learned about being in business as you cannot control how people feel I provided outstanding service to allow her to come back twice to touch her hair up. She is a very active athlete and it is almost impossible for her, not to experience some type of lifting when she plays a sport that causes her to perspire. Please look at the photos that I have on my Page. When you remove a full lace wig that has been attached with tape and glue it is supposed to look exactly like that. I often wonder why they never showed the picture with her wearing it on her head. I offered them to come back because they wanted to have the knots bleached and have the unit reattached. They never showed up for the appointment.