Hair replacement service
Comprehensive hair replacement solutions including surgical and non-surgical options to restore natural hair appearance.
Location
📍 26800 Crown Valley Pkwy Ste 475, Mission Viejo, CA 92691
Open in Google MapsReviews & Ratings
paul aslan
Reader please you decide. I pass no judgement. I am an 80 year old man with many health issues such as A-Fib on blood thinners, High blood pressure on 2 meds, high cholesterol, diabetic with kidney disease. I left a $500 deposit with Dr. Milanes for a hair transplant. When my cardiologist found out he vehemently advised me against the procedure being highly concerned about a blood clots and possible stroke. As the result I called Dr. Milanes asking for a refund. Dr, Milanes, refuses to refund my $500 using various excuses such as administrative costs, etc, even though I am on fixed retirement income and $500 represents a lot of money to me. Now you make the decision if Dr. Milanes is a Dr. with a conscience or care and understanding for his patients health and circumstances.
Thank you for sharing your concerns. While we wish you continued good health, the events described in your review do not reflect the full and accurate record, nor do they align with our documentation, policies, or standard procedures. Dr. Milanes leads with care and ethics, not commercial interests. He is a family man who genuinely cares for those he treats and approaches each patient with the same honesty and respect he would expect for his own loved ones. That means doing what’s right, even when difficult conversations are needed, and upholding clear standards that protect both patients and practice operations. Our cancellation policy — which is clearly outlined prior to deposit payment — includes a $250 non-refundable portion and a $250 fee for cancellations or reschedules made within one week of the scheduled procedure. This fee may be credited toward a future procedure if rebooked within 12 months. In some cases, individuals reschedule multiple times or fail to appear for appointments on short notice, which results in lost clinical time and staff resources. Our policies are in place to protect the integrity of our schedule and ensure fairness for all patients. We encourage anyone with questions to contact our office directly or refer to the full cancellation policy available on our website. We remain committed to providing care with professionalism, transparency, and integrity — and we look forward to continuing to serve our patients with the highest level of care available.
Saw Yan Naing
It was the best experience. Dr. Robert Milanes treats you like family or a close friend. I chose Luminary MD due to its proximity and stellar reviews. I’m so glad I did, instead of flying overseas to Turkey or out of state. This helps with follow-up appointments if necessary. They say Hair Transplant is an art form, and Dr. Milanes nailed it, especially with my hairline. He meticulously implanted a high density at the front, exactly as I requested during our consultation. Dr. Milanes himself, with the assistance of his dedicated medical staff of four ladies, performed the procedure. I literally said I feel like I was in heaven, as a banter. lol. It was a great vibe in the clinic. The anesthesia was perfectly administered—I didn’t feel a thing, and the team ensured my comfort throughout. This is top-notch service without the marketing fluff. As Dr. Robert Milanes claims, it’s made affordable—and it truly is. I couldn’t be more satisfied with the procedure, service, and care. Now it’s almost been one week. Look at the photos… and tell me aren’t they great? I will update my journey here. Still very impressed by the results I’m seeing every day. Photo 1: after consultation / the plan Photo 2: just after the surgery Photo 3: day 5 6 MONTHS ON… (Daily minoxidil, finasteride, biotin) Photo 4: front Photo 5: side Photo 6: back
Thank you for the update..your progress looks great and its only going to get better!!! Cant wait to see your progress at 1 year!! keep us updated Thank you for your detailed and enthusiastic review, Saw Yan Naing! We're thrilled to hear about your positive experience with Dr. Milanes and our team. Your satisfaction means a lot to us, and we’re glad you felt comfortable and cared for during the procedure. We look forward to seeing your continued progress and appreciate you sharing your journey with us!
Lisa Rios
Both Dr Milanes and his staff are absolutely wonderful. Dr Milanes did what I thought was impossible on my thighs and his staff kept me calm throughout the process. I highly recommend Dr Milanes.
Thank you, Lisa, for your glowing review! We are thrilled to hear about your positive experience with Dr. Milanes and our team. Your recommendation means a lot to us, and we’re glad we could help you achieve your goals. We look forward to seeing you again!
E B
Dr. Milanes has performed lipo on my wife and I. We have also had his state of the art Alma Hybrid CO2 laser facial treatment. Dr. Milanes and his staff are professionals and great. We highly recommend them
Thank you for your wonderful feedback! We're thrilled to hear that you and your wife are happy with the results of your treatments. Our team works hard to provide excellent care, and we appreciate your recommendation. We look forward to seeing you both again soon!
Jean Floriano
I am beyond ecstatic with the results! I am so grateful and so very happy with my results. Thank you Dr. Milanes.
We're thrilled to hear how happy you are with your results, Jean! Your satisfaction means a lot to us, and we appreciate your kind words for Dr. Milanes. Thank you for trusting us with your care.
Kevin Indio
Total scam “Im an Army Veteran , I talk to his so called nurse They say everything you wanna hear , “Don’t believe it , They sent me for test ,his nurse never answers the phone , the Dr . Put me on a therapy , they said my insurance would take care of it , A lie , I’m a disabled Vet. He just left me , never even called me , just canceled me out , Then said my insurance won’t work anymore ??? They sent me a 700.00 lab Corp bill ?? , They are so disorganized , They sent the wrong codes to lab Corp & the insurance company ? I called them 7 times & asked them Plse changes the codes , “They ignored me , Never changed the codes The Dr.Put me a on medication , never even re-filled it once, no follow -up ? Dangerous “Plse be careful , they just wanna bill your insurance then they want you to pay as well ! It has affected my credit now , I’m unable to pay 1000.00 now for nothing , but a nightmare I actually had high hopes , but they are a totally scam , they need to be re-ported And exposed Don’t Do It.
We appreciate your feedback and are truly sorry to hear about your experience. Your situation is concerning, and we take these matters seriously. We are committed to resolving issues like yours, and we want to improve our services. Please contact our office directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
Tim DeanLocal Guide
Wasn't happy with the results. Was expecting better results had almost no follow up post surgery other than an email to subscribe to Nutrafol. When I left VM never got call back
We appreciate your feedback, Tim, and we apologize for your experience. We are committed to improving our follow-up process and ensuring our patients feel supported. Your concerns will be addressed to enhance our services. Thank you for bringing this to our attention.