New Image Labs

Hair replacement service

1501 Northpoint Pkwy Suite 100, West Palm Beach, FL 33407

★★★★☆
4.2(19 reviews)
New Image Labs clinic 1
New Image Labs clinic 2
Follicular Unit Extraction (FUE)

Follicular Unit Extraction (FUE)

FUE is a minimally invasive hair transplant technique where individual follicular units (1-4 hairs) are extracted directly from the donor area using micro punches (0.7-1.0mm). The follicles are then implanted into recipient sites in balding areas. This method leaves tiny, barely visible scars and allows for faster healing compared to strip harvesting methods.
Per Procedure$12,000
Per Graft$6

Location

📍 1501 Northpoint Pkwy Suite 100, West Palm Beach, FL 33407

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Reviews & Ratings

★★★★☆
4.2 out of 5
Based on 19 reviews
Sheila Elizabeth

Sheila Elizabeth

1 reviews
June 1, 2025

This place does horrible work. My boyfriend got a hair system from this place and in only 2 weeks it lost so much hair. You could tell it was a wig from day one and after the two weeks he was being laughed at by everyone that saw him. Don’t believe the hype. This place sucks. Trust me, go somewhere else.

Google
Lakisha

Lakisha

2 reviews
June 1, 2025

No training, no support, no professionalism. I was hired with zero proper training or onboarding, then let go shortly after without being given a fair chance to succeed. Management didn’t provide guidance, feedback, or structure — yet expected results as if I had been fully trained. It’s incredibly disappointing to be brought into a role just to be treated as disposable. I wouldn’t recommend working here to anyone who values clear expectations, support, or basic respect. Unbelievable ugh

Google
Michael Stevens

Michael Stevens

4 reviews
★★★★★
February 27, 2023

A great place with wonderful products and customer service. Everyone I deal with is professional and polite. I would be remiss if I didn’t mention Judy. She’s always polite and acts quickly to solve any problem. She’s an asset to new image labs

Google
Response from owner • March 6, 2023

Thank you so much for the kind words Michael. We are very happy to hear that you have had a great experience with us, and that Mrs. Judy has been able to provide great service.

JR Hair

JR Hair

4 reviews
★★★★★
January 6, 2022

I've been a customer of New Image for more than 15 years. I consider my sales rep. Arnie more of a partner in business than a sales rep, as he helps me grow the business with his experience and knowledge of the Hair Replacement industry. My business, John Rutter Hair Solutions, has seen tremendous growth with the help of New Image and Arnie.

Google
Response from owner • January 6, 2022

Thank you, John Rutter Hair Solutions. We are glad you have chosen New Image Labs for the past 15 years and counting, and we are thrilled that you are satisfied with the help of Arnie, our services and have been able to see growth in your business. Your feedback is appreciated, and we hope to be of assistance again soon!

Dean Gougoulias

Dean Gougoulias

1 reviews
★★★★★
September 8, 2021

35 plus years dealing with New Image always satisfied. Customer service with Debbie Metz is a plus during this pandemic supplying us with hair and knowledge. Thank you New Image Images IV Canada

Google
Response from owner • September 16, 2021

Dear Dean, thank you for your positive review. We're grateful to hear about your customer service experience with Debbie at New Image Labs. We appreciate your trust in us through the pandemic and moving forward.

Advantage Hair Apollo

Advantage Hair Apollo

2 reviews
★★★★★
September 2, 2021

We have been using this company for 30 years. They are dependable and there hair systems are superior to other companies. Arnie is my sales rep. and he has always been there for us and we appreciate him. We also appreciate Jonathan who will step in when needed. Again thank you Jonathan for being there for us. I also have to give a shout out to Debbie for all her great work during covid and working with us to locate systems. You guys are PHENOMINAL. Advantage hair/Apollo

Google
Response from owner • September 3, 2021

Advantage Hair Apollo, it's always a pleasure working with you. Thank you so much for your positive feedback and appreciation for our amazing employees. We at New Image Labs are happy that you're happy, and we're looking forward to providing you with top service for many years to come.

laura pandolfino

laura pandolfino

1 reviews
★★★★★
August 4, 2021

Arnie has been absolutely wonderful. Of all the companies I deal with, he has always been the most professional and friendliest! I would definitely recommend. Laura P.

Google
Response from owner • August 4, 2021

Hi Laura, thank you for your lovely review and support. We agree Arnie is wonderful and we are glad to have him as part of our New Image Labs team. We are so happy to be able to provide you with great and professional customer service, and we look forward to continuing to go above and beyond.