Scalp Micropigmentation (SMP)
Hair Loss Prevention Programs
Location
📍 52 Frederick Rd, Birmingham B15 1HN, United Kingdom
Open in Google MapsReviews & Ratings
Karun DewanLocal Guide
I have been coming to this clinic for 9 years and I do not write reviews in general in particular if it’s regarding something personal like your hair. I must say, Optima by far is the best hair clinic if not in the UK but certainly in Birmingham. The staff both hairstylist and reception are exceptionally welcoming in particular Jo who have managed to keep by sometimes unreasonable demands of getting myself quicker . Very highly recommend and Kaz is by far the best stylist
Jessie Burchell
ANNE Burchell!! Thank you Fotini. You're a wonderful hairdresser and a really nice person.
Thank you so much Anne for your review, we love Fotini too! ill make sure to pass on your thanks :-)
SLocal Guide
Honestly one of the best clinics I have been to who were straight to the point and honest. I initially had a free consultation booked to see if laser hair therapy would be a good fit for me and after explaining all the tests I had done previously and the “specialists” I had seen. Annie took the time to understand my history and recommended I get a scalp scan done and I was taken to meet Pete to take a scalp scan. Immediately after the scalp scan he explained what it showed and he was honest with me about you need to manage expectations and to understand what is possible. I was sold a dream by other specialists those who did PRP, Tricology and other remedies who told me it will all come back and by age 23 I had roughly spent just under £5000 pounds. When no one was upfront with me about what was possible and just let me keep paying them for treatments that wouldn’t work. He also explained I was also getting ripped off by a serum given by my trichologist which was framed as a strong and powerful treatment for £40 a month when it was just a simple stimulant which cost just a few pounds to make. Pete took the time out to explain how bad this industry was and he went through the same thing at my age and tried absolutely everything that all the specialists had to offer with little to no success. It was definitely reassuring speaking with someone who had gone through the same thing, I was then showed by Annie what was possible through the laser therapy. There was no hard sell, you can tell just by speaking with the team how passionate they are about actually providing quality services instead of just selling packages like the rest of the industry. At the moment I have decided not to go for treatment but couldn’t recommend the team enough and would definitely consider them in the future if I do decide to go for treatment. You can tell Optima is focused on helping the client and not just making the money and couldn’t recommend them enough.
Thank you so much for such a honest and detailed review ☺️ your story was on par with Pete’s and the exact reason he started Optima in the first place to stop people like you and him getting ripped off and being able to get good honest advice without getting money taken off you ! He will be made up you made this review so thank you on his behalf 🥰
Imogen Clarke-CoxLocal Guide
A huge thank you to Fotini for the incredible job she did on my hair system today! She always goes above and beyond, and her attention to detail is unmatched. On top of that, she’s always such a pleasure to talk to. Such an amazing stylist 👏🏼🫶🏻
Bless your heart :) she is a good un our little tini :)
Joshua Thornton
Massive thank you to Pete and the team for the work they do. After a recent bad experience with a hair system Pete and the team have completely restored my confidence and I can now enjoy having hair again. Thanks again guys!!!
thanks josh, im so glad we could turn it around for you after your bad experience, 25 years we been doing this so we know our stuff! :-)
Mohammed Qasim
Lovely staff, professional work and will definitely spread the word around for their service. Amazing.
thanks mate, lovely words thank you
Israr ImranLocal Guide
Well I went to this place for hair implants, but all they offered is a topie, shave you're hair & slap on a little hat with hair attached to it was Very disappointed to say the least big scam in my eyes Well Overpriced for what it is Thumbs 👎🏾for me Unfortunately
Hi Israr, we have no record of you ever attending our clinic for a consultation? Are you sure you are commenting on the right company? we dont do or have ever done Implants, its hair systems we do, if you want implants you could try Este in Birmingham as they are the people for the implants and i see good work they do. :-)