Hair replacement service
Comprehensive hair replacement solutions including surgical and non-surgical options to restore natural hair appearance.
Location
📍 438 Hobron Ln #109b, Honolulu, HI 96815
Open in Google MapsReviews & Ratings
Google User
Beware. This shop employs staff that are not licensed to perform cosmetology in Hawaii. They price gouge their customers for cheap low quality wigs and try and market it as high end product. They may seem very nice initially but they will drain your purse and have zero remorse while leaving you looking and feeling like a fool. They have owned other businesses in other states/Canada and have had to change names over the years to keep their reputation from following them. Be warned, you will regret your purchase and they will not refund your money no matter what you say while trying to put the blame on you the customer. Don’t let the glowing reviews fool you, they aren’t acquired honestly. They will for sure respond to this review and deny everything and try and call this review fake as they have done before. Don’t fall for it unless you have money to burn.
Diane Cook
Starting off with the fact that Keoni in the office was able to accommodate me with parking behind their building so I didn’t need to use street parking or a parking garage down the street. That made it easier and convenient. Yanie fit me for the hairpiece in the first appointment. It turned out to have a higher density of hair than I expected (a great thing!) and the color was good (also good). I was told over time the color would lighten (looking forward to that!) and then Yanie attached the hair to my head and proceeded with cutting my new hair into a style. I was very pleased with the final result. It looked very close to the picture I gave her. Now we’ll wait to weeks for me to get used to everything before we do a follow up appointment. I get to put it on and off and daily style it by myself and either call-in along the way or bring issues to the 2-wk appointment. I feel energized!
Thank you very much for your review. Hope to see you again!
Crissy Cabrera
Yanie is a consummate master! I wish I could see her once a week, she makes me feel fabulous!
Thank you very much for your review. Hope to see you again!
Ronnie Lewis
On time, friendly, efficient and professional. Eagerly takes my input when offered. Very pleasant experience. Would definitely recommend.
Hi, Ronnie. Thanks for your review. Glad to hear you had a great experience.
Levi Ame
This place is a FRAUD. I work at a salon in the Ala Moana area and we have had a number of clients that have gone to this business. They had initially a good experience. The person seemed nice and answered questions. The thing is that this business grossly overcharges for wigs and hair services. Wigs bought through this business are severely overpriced and are of average quality at best. When clients have tried to get recourse after lacking or outright bad service they were berated or given a cold shoulder. Unfortunately if and when another client comes from this fraudulent business I will be posting pictures. If you are going to buy a wig, then please seek out another business. If you are needing to color or cut a wig, then it would be best if you see a business or person that is licensed to do hair services. Please DO NOT patronize or use this business.
Hi Vivian, It is unfortunate that you have chosen to post a review under a different name. Our company works with a few salons and health care providers throughout Hawaii and North America, and the situation you have described is not typical of our client experiences at both our Hawaii and Canadian locations. We are also not familiar with the name ‘Levi Ame’. Levi, if you are in fact a real person, we encourage you to contact us in a professional manner, as posting under a pseudonym does not lead to a productive solution. Our company specializes in providing Premium and European Virgin-Hairpieces and our clientele is experienced in the proper care and maintenance of pieces of this caliber. In addition to strict quality control systems, we offer extensive care instructions and also strive to send each client home with a very thorough understanding of the need for a proper home care regime and professional maintenance schedule. Vivian, although we cautioned against purchasing our lace-base material for your loved one (due to the maintenance involved and the age of your loved one), you both insisted on purchasing this type of piece. Your loved one had previously purchased a similar base type from another establishment, which was irreparably torn and destroyed. This was another reason why I recommended choosing our popular silk-injected hairpiece, which is not hand-tied and therefore has less maintenance and greater longevity. In order for a premium piece such as the one has purchased to meet our high expectations of longevity and quality, it is imperative that the piece be cared for as instructed. You can equate this to purchasing a fine piece of clothing, for example a silk garment. If the garment is not cared for properly and instead is subjected to improper washing and drying, placed under an iron of too high a temperature, or mistreated in any way, it can take damage, though there was nothing wrong with it initially. We saw evidence of improper care and maintenance with your loved one’s original hairpiece purchased elsewhere as well as her Pacific Hair product. We do understand how upsetting it is to have purchased a piece only to have it damaged in short order. However, this is indeed a wear and tear issue as evidenced with the prior piece and not a fault with the product itself. We sincerely hope that you and your loved one can move toward finding a suitable solution in future. Thank you, Pacific Hair Team
Kimberly Clapp Therapist
Yanie is so kind and compassionate. She is very knowledgeable and takes her time explaining everything. The space is beautiful and easy to get to. I am so grateful to have found Pacific Waikiki.
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Loved my experience with Yanie. This was a years-long research into options I was looking into. I had given up when Covid hit but started looking around again when I could travel. After going through chemo and having my hair thin, sparse with bald spots I was sick and tired and fed up with being defeated in my appearance. I had always had long, thick hair and going through chemo took all of it away. It’s been 7 years since my last treatment and I “almost” resigned to the fact that I had to live with it. Waking up daily to try and style my hair so no one could see my bald spots, buying tons of products to make my hair grow, wigs and clips that I didn’t know how to put on, etc. My list goes on and on. Finally someone in Hawai’i had exactly what I was looking for. Something that I could have and still work out and swim, and lose the feeling of self- consciousness! I had never heard of this semipermanent option so I figured it was worth a try. I’d already spent thousands over the years trying products that didn’t last or didn’t work. Yanie was so professional and welcoming - I had lived with being ashamed for so long, it felt good knowing she didn’t judge me. The entire process took less than we thought - only about a little over an hour and OMG!! I was absolutely stunning! Couldn’t believe it!! It’s been 3 weeks and it’s still looks fantastic - especially after years without it. I actually look younger! And I’ve received a lot of comments that confirmed it, too. The day after, I went back to work. Ok, I work for a construction company and - no lying - the guys were giving me compliments and smiles like I’ve never gotten before. They used to barely even say hi. Yep of them asked me out. And when I posted my new look on Instagram - there were 3 guys that asked me if I was single. 2 of them I had been following got over 5 years and never commented anything. I definitely have my confidence back and cannot thank Yanie and Pacific Hair enough! They have a customer for life. I’ve already told my friends that Pacific Hair is the only place to go! I wish there was a way to post my before and after photos - it’s so f ‘king amazing!