Hair transplantation clinic
Specialized medical facility offering advanced hair transplant procedures using FUE, FUT, and latest transplantation techniques.
Hair replacement service
Comprehensive hair replacement solutions including surgical and non-surgical options to restore natural hair appearance.
Location
📍 4th Floor, 1 St Ann St, Manchester M2 7LR, United Kingdom
Open in Google MapsReviews & Ratings
Sam Gresty
*AVOID* I paid a £1000 deposit on March 2, 2024, for a hair transplant scheduled for February 7, 2025, in Manchester. Two days ago, I received a shocking message informing me that the clinic isn’t yet CQC-regulated. Consequently, the only options were to travel to Vinci in London or wait for the CQC to regulate the Vinci Manchester clinic. Unfortunately, I cannot travel to London due to personal circumstances. Additionally, I mentioned that I cannot adjust my holidays to accommodate the possibility of the transplant in March. Given these circumstances, I kindly request a refund as it is beyond my control. However, the clinic has stated that they cannot issue a refund because the deposit is non-refundable.
We are truly sorry to hear about your frustration and fully understand your disappointment. Please know that the delay in CQC regulation for our Manchester clinic was entirely beyond our control, and we deeply regret any inconvenience this has caused you. At Vinci, patient safety and care are our top priorities, which is why we cannot move forward with any procedures until we are fully CQC-regulated. We have offered to cover your travel and accommodation to our London clinic, where we are fully CQC-compliant, to ensure you can receive your surgery as planned. Alternatively, we are more than happy to reschedule your procedure for when the Manchester clinic is CQC-regulated, which we expect to happen soon. While we understand the deposit is a concern, it is non-refundable due to the commitments we’ve made on your behalf. We truly care about providing the best possible outcome for you, and we’re doing everything we can to turn this experience around and support you during this time. Please reach out to us directly so we can discuss how to move forward, and we will do everything we can to make this right for you.
Porya Sahampour
Jens done my hair and she done an exceptional job I’m really happy with the result
Thanks Porya. We love to hear from our happy clients.
G
Awful experience - a salesman pushing for 'the ultimate package' including solutions I already use. Not interested in actual help and the actual details of medical treatment but pushing individuals into a package to make 2k off the bat, then money afterwards. Also asked from a call how I would describe Vinci as a company? Absolute scam - also had a card machine in the camera which he told I could wire money too. Avoid at all costs.
Dear George, I'm so sorry to hear you were unhappy with your consultation with Ricky. We take every review very seriously, and try our best to resolve this. I have spoken to Ricky in depth about your consultation. He assured me that he discussed all options with you and did not try to sell you anything you didn't need. He is concerned you felt strongly enough to write this review without giving him the chance to discuss this with him. I would like to arrange a video call with you to discuss this, and hopefully resolve your concerns with you. Please can you contact the London clinic to arrange a video call with Sharon Humes. We look forward to hearing from you soon.
Dominic Beresford
I’m absolutely overjoyed with the results of the crown procedure I underwent back in Jan 2024. I’m now at the 9 month stage and today have received my final PRP procedure, which in effect concludes all my treatments. The confidence the procedure has already brought me has been astounding. For the first time in 20 years I no longer have to go scurrying around looking for the nearest hat to wear when I go out! I can’t thank all the staff at Vinci for making this a well-informed, comfortable and fascinating experience. I’m actually so happy with the results I’m considering having another procedure to thicken up the widows peak at the front, just slightly. 5 star service from so many people who excel in their fields at the clinic. Neil, the wonderful consultant who guided me through the whole build up, and aftercare-with his own personal experience of having the procedure performed at this very clinic; which goes a long way to instil confidence in the company as a customer, knowing the guy has personal experience. Dr Rössler and everyone at the clinic, and the clinic itself was of the highest standard. I felt so comfortable throughout the procedure I fell asleep a couple of times! Back in Manchester, Sarah was absolutely brilliant at not only administering the PRP’s and making the brief procedure pretty much pain-free, but was great at answering my queries on more detailed aspects of medication, in a way which was understandable to the layperson, as myself. What else can I say about the procedure at Vinci, but , ‘been there, done it, it worked’! Thank you so much, Vinci Dominic
Thank you so much for taking the time to give us such a great review, our whole team is so pleased that you are happy with our service.
will BethellLocal Guide
Life changing experience Thank you to all the team at Vinci My hair transplant has changed my whole outlook on life , from the start to end the whole experience was amazing so rewarding, the whole team at vinci were awesome , also I big thank you to my consultant in Manchester Lewis Brewster for his knowledge and dedication and enthusiasm towards hair loss I was one of the many that I suppose just thought hair loss is part of life . It does not have to be speak to a consultant at Vinci . Once again thank you to the whole team . Lewis once again thank you thank you thank you 5 Star
Thank you for your heartfelt review, Will! We're thrilled to hear that your hair transplant with us was a life-changing experience and that our team exceeded your expectations. It's wonderful to hear such positive feedback about our Manchester team. Your satisfaction is our utmost priority, and we're delighted to have been a part of your journey to renewed confidence.
Leo Luciano
I had my hair transplant 11 months ago at vinci hair in malaga and I couldn't be happier. Not only where the team incredibly professional, kind and efficient. They did an incredible job! After having my consultation in Manchester with Neil we decided the best option for me was to go to their malaga clinic. Neil was great at answering every question I had and was very informative. I'm 11 months post op and my hair is incredible. A huge thankyou to both Neil at Vinci hair in Manchester and also Dr Susanne Rossler and her entire team.
Hi Leo, we are delighted to hear about your positive experience with Vinci Hair Clinic in Malaga! Thank you for choosing us for your hair transplant journey. It's fantastic to know that you found our team to be professional, kind, and efficient, and we're thrilled that you are happy with the results of your procedure. We wish you continued happiness with your incredible hair!
Amna MirzaLocal Guide
I am very pleased with Vinci hair clinic! I have been having the MSP treatment and my technican Jordan has been super friendly, easy to talk to and has provided the utmost care and professionalism! I am v happy with my results so far and feel my confidence growing. Looking forward to seeing the results with more sessions 👍
Hi Amna, thanks for sharing your experience! We're thrilled you're happy with your MSP treatment and our Team's care. Your growing confidence means a lot to us, and we're excited for your future sessions!